How does this Custom Dog Knee Brace help my dog?
AOC's Custom Dog Knee brace assists your dog with healing after an injury or surgery. Additionally, our custom braces help alleviate the symptoms of chronic conditions like arthritis. A pair of Custom Braces also adds support to your dog's weight-bearing leg while their other leg heals, helping to avoid damaging the uninjured leg during recovery.
What is the difference between the Performance Dog Knee Brace and the Custom Dog Knee Brace?
Our Custom Dog Knee Braces are built specifically for your dog. We use a combination of measurements taken of your dog and a physical cast in order to create an exact model of your dogs leg. We then create a fully custom brace from this model.
The Performance Dog Knee Brace is a standard size, off-the-shelf brace that offers a customizable solution to injury stabilization following injuries or surgery to the stifle/knee, specifically those involving the Cranial Cruciate Ligament (CCL). It has a 6 to 18-month treatment time. Sizing is based on the measurements of your dog, and sizes are listed on the product page. You may need to make adjustments to the brace to ensure a proper fit for your individual dog.
What is included with the purchase of a Custom Dog Knee Brace?
Purchases of our Custom Dog Knee Braces include a free casting kit, which you will use before we begin fabricating the brace itself. Once you have cast your dog's leg - or legs if you are ordering a pair of Custom Braces - you will mail us the casts. At that point we craft your brace order based on the cast of your dog's leg, and then send the Custom Braces back to you.
What happens if the brace does not fit correctly?
Please contact us and we will work with you to find the fit! The hook and loop straps give you some freedom to adjust the brace yourself. Depending on the issues with the fit, we may instruct you to ship it back to us for more extensive modification.
Please note it is imperative that you take an accurate cast of your dog's leg in order for the brace to have the best possible fit. Please refer to our casting directions and be sure that you are familiar with them before attempting a casting.
What if my dog's knee brace needs refurbishment?
Refurbishing your dog's brace is easy. Strap replacements are free within the first 90 days of your purchase if you order and replace them yourself. We offer various methods for refurbishing your brace depending on what needs to be done. You can order new Straps (1 inch or 1.5 inch) and Pads to replace on your own. If you don't want to replace the straps yourself or need a liner replacement, you can use our Custom Brace Refurbish Service and we will refurbish the brace based on what you order.
Is this brace waterproof?
Yes. All of our Custom Dog Braces are made with polypropylene plastic and a non-porous, medical grade foam liner . Both materials can be wiped down to clean. Straps and strap pads will need to be air dried, not laundered.
Please note that you should remove a wet brace from your dog's leg to let it dry, and not speed the drying process with use of heat sources.
How often can my dog wear this brace?
There is a two-week break-in period where you will gradually increase the time your dog wears their Custom Dog Knee Brace by 30 minute increments. Once this period is complete, you may leave the brace on your dog for up to 14 hours a day. However, be sure to remove the brace when your dog is resting, this will prevent irritation and allow their leg to air out. Check for any signs of irritation and/or swelling after removing the brace.
Please remove the brace before your dog goes to bed at night.
Can my dog use stairs while wearing this brace?
Yes! However, give your dog a few days of using the brace before they attempt stairs. If they seem to be adjusting well to the brace and moving comfortably, you should be able to introduce stairs. Be sure to supervise their first few attempts.
How long is the fabrication process?
Once we receive BOTH the measurements and cast of your dog's leg, it takes 3-5 business days to fabricate the brace. Expedited Fabrication is available for $150.00 per brace which reduces the fabrication time to 2 business days.
How long will shipping take?
We offer free 5-7 business day ground shipping in the US for both the casting kit and custom brace, as well as 2 Business Day or Overnight shipping options for an additional charge. If you select an expedited shipping option, we will ship the casting kit to you based on that option. Once we receive the cast of your dog's leg and fabricate the Custom Brace, we will ship that using the same option you selected at checkout.
Is the casting process difficult?
The difficulty of casting will depend on your dog; more anxious or badly injured dogs may find the process more distressing. It is recommended that you perform the process with at least 3-4 people depending on your dog's energy level.
Detailed instructions on how to cast are included in the casting kit. We can walk you or your veterinarian through the casting process, so please contact us with questions or concerns before you begin casting your dog's leg. We also offer FREE on-site casting at our Arden Hills, Minnesota location.
Is the fitting process difficult?
Our Custom Dog Braces are designed for easy on and off application with adjustable hook and loop tape straps. If you have any fitting concerns please send pictures with the custom brace on your dog to firstname.lastname@example.org.