I RECENTLY READ THAT PEOPLE SHAMPOO/CONDITIONER SHOULDN'T BE USED ON PETS. WHY NOT?
Never use anything on your pet that is made for people! The difference is people have a different pH for their skin and hair. People are more acidic (pH 1-7) and dogs have a more alkaline skin and coat (pH 7-14). DERMagic liquid and bar shampoos and conditioners are carefully pH-balanced for pets and will not dry or irritate their skin.
My pet has really bad dandruff. How do I get rid of it?
Dandruff can be caused by many things. Examples are often as simple as an imbalance in the pH of the skin or from poor quality shampoo. To get rid of it fast, use our DERMagic Dead Sea Anti-Dandruff Salt Scrubs as a wet scrub just prior to bathing. Just wet your dog down and massage a handful or two deeply into the fur. The massage will feel wonderful to your dog and the aromatherapy will calm him even more. Next shampoo and condition your dog with DERMagic liquid or bar shampoo and conditioner and rinse thoroughly. After drying you will notice the dandruff will be gone!
My dog itches and scratches constantly. Can DERMagic help?
Yes, DERMagic products are designed to reduce irritation and itching. Many DERMagic products are specifically designed to reduce dandruff and eliminate excess oils which may cause irritation to your pet. By using various essential oils and other soothing ingredients, DERMagic products can help to reduce itchy skin for many pets.
Can DERMagic products help with allergies?
An allergy is a reaction to a specific allergen, such as dirt and pollen. Our products cannot cure an allergy, however the secondary response is itching and scratching, which opens the skin and leads to infection, hot spots, sores, hair loss and potentially mange. We recommend you start off with the DERMagic System to eliminate the itching/scratching cycle before it leads to bigger problems.
How do I know how much product to apply to my pet?
Similar to the way you would use a hand lotion or a face cream, you should start with a small amount and add more for broader coverage. There is no right or wrong amount as long as you make sure the entire irritated or infected area is completely covered.
When will I see results?
It depends. Some pets may begin to show improvement after a few uses of the DERMagic products, while others may take several months. It all depends on your pet's specific conditon, severity of the condition, and your pet's unique physiology and skin composition. Patience and a regular treatment schedule are key for ensuring that these products can do their job for your pet.
My pet's skin is red and irritated, are they having a bad reaction to the product?
Red, slightly inflammed skin is common within the first few treatments. This occurs from the products working on the cellular level to purge the dead skin and any infections. The body is working with the ingredients in the products to remove the harmful materials, which may appear as red or inflammed skin, flakiness, and even a brownish-tinge to an area. This should clear up with a few more treatments. If the discoloration, inflammation, and flakiness do not improve or your pet seems particularly irritated with the area, consult your veterinarian to ensure they are not having an adverse reaction to the products.
My pet is having an adverse reaction to the product, what should I do?
While uncommon, it is possible for your pet to have an adverse reaction to the products. If this occurrs, immediately discontinue use and contact your veterinarian. You may wash your pet with clean water to remove any product that may be on their skin and coat to stop the reaction from progressing.