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We send you a Casting Kit for you to make a mold of your pet's limb.
We ship you the finished custom brace. You fit it to your pet. Your pet is on its way to recovery!
Similarly to breaking in a new pair of shoes, the Custom Dog Wrist Brace should initially be worn in short increments as your dog builds up a tolerance to the device. For best results, place the brace on your pet for only half an hour the first day. You can typically increase this time by a further half hour each subsequent day. You can facilitate this process by positively reinforcing and rewarding your dog for wearing the brace. Please keep in mind that the break-in period and time of each increment will depend on your pet's diagnosis and overall acceptance of the brace.
If there is any irritation or skin breakdown, discontinue use of the brace for one full day. If irritation continues, contact us at firstname.lastname@example.org.
It is crucial that you thoroughly inspect your pet's skin after each use of the Custom Dog Wrist Brace. This is especially important during the initial break-in period. While it is not uncommon to see minor problems for the first few weeks of brace usage, make note of any blisters or other unusual marks on the skin. Skin redness that does not disappear within an hour after the brace is removed and other signs of skin breakdown are indications of excessive pressure from the brace. The brace can easily be modified to relieve these areas of irritation.
You should also carefully examine the brace itself after each use. Identify any cracks, tears, or areas of unusual wear. Padding and the hook and loop straps can be replaced by contacting Animal Ortho Care. Consult our warranty terms for other details on the service process.
Both the Custom Dog Wrist Brace and areas of skin that come into contact with it must be kept clean. This reduces the chance of your dog contracting contact dermatitis or other skin conditions. Regularly clean the brace with a mixture of half water, half isopropyl alcohol. After cleaning, dry with a towel or let the brace dry at room temperature. Do not speed the drying process through use of applied heat, such as from a hair dryer. Never put a wet brace onto your pet, as it will affect the fit. A properly-fitted brace can be worn in water, but should be thoroughly dried after use before re-application.
Purchases of our Custom Dog Wrist Braces include a free casting kit, which you will use before we begin fabricating the brace itself. Once you have cast your dog's leg - or legs if you are ordering a pair of Custom Braces - you will mail us the casts. At that point we craft your brace order based on the cast of your dog's leg, and then send the Custom Braces back to you.
Please contact us and we will work with you to find the fit! The hook and loop straps give you some freedom to adjust the brace yourself. Depending on the issues with the fit, we may instruct you to ship it back to us for more extensive modification.
Please note it is imperative that you take an accurate cast of your dog's leg in order for the brace to have the best possible fit. Please refer to our casting directions and be sure that you are familiar with them before attempting a casting.
Refurbishing your dog's brace is easy. Strap replacements are free within the first 90 days of your purchase if you order and replace them yourself. We offer various methods for refurbishing your brace depending on what needs to be done. You can order new Straps (1 inch or 1.5 inch) and Pads to replace on your own. If you don't want to replace the straps yourself or need a liner replacement, you can use our Custom Brace Refurbish Service and we will refurbish the brace based on what you order.
There is a two-week break-in period where you will gradually increase the time your dog wears their Custom Dog Wrist Brace by 30 minute increments. Once this period is complete, you may leave the brace on your dog for up to 14 hours a day. However, be sure to remove the brace when your dog is resting, this will prevent irritation and allow their leg to air out. Check for any signs of irritation and/or swelling after removing the brace.
Please remove the brace before your dog goes to bed at night.
Yes! However, give your dog a few days of using the brace before they attempt stairs. If they seem to be adjusting well to the brace and moving comfortably, you should be able to introduce stairs. Be sure to supervise their first few attempts.
Once we receive the cast of your dog's leg, it takes 5-7 business days to fabricate the brace. Expedited Fabrication is available for $150.00 per brace which reduces the fabrication time to 3 business days.
We offer free 5-7 business day ground shipping in the US for both the casting kit and custom brace, as well as 2 Business Day or Overnight shipping options for an additional charge. If you select an expedited shipping option, we will ship the casting kit to you based on that option. Once we receive the cast of your dog's leg and fabricate the Custom Brace, we will ship that using the same option you selected at checkout.
The difficulty of casting will depend on your dog; more anxious or badly injured dogs may find the process more distressing. It is recommended that you perform the process with at least 3-4 people depending on your dog's energy level.
Detailed instructions on how to cast are included in the casting kit. We can walk you or your veterinarian through the casting process, so please contact us with questions or concerns before you begin casting your dog's leg. We also offer FREE on-site casting at our Arden Hills, Minnesota location.
The casting process is easy to follow and the brace is very solid. Well made and holds up to wear and tear.
We are so glad you are happy with your purchase! Please let us know if you have any questions along the way, always happy to help. Thank you for taking the time to write us a review.
Animal Ortho Care
AOC has been great to work with in trying to find the best fit for our dog. They have reworked our brace 2 times in trying to get it just right. Very helpful and caring people!
We thank you for taking the time to write a review on the custom carpal brace. It has been a good experience working with you and your vet as well! Please keep us updated on your dog's brace and if you need any assistance, contact customer care!
The brace works perfectly! Our corgi had orthrodesis surgery and he started dragging his paw. No braces or sleeves we’re working. This brace is doing the trick. It is easy to put on him, he walks well in it. We’re super happy we chose to get this. Would very highly recommend it.
Thank you for the update on your corgi! We are happy to hear he is adjusting well to the brace and it is providing support and comfort.
Overall, this is an excellent fitting brace and provides impressive support for a carpal hyperextension.
Follow the directions carefully, because leaving on too long can cause a 'rub'. Ours developed a 'rub' on the back portion of the front let on the middle strap. Despite having been on other braces, this part of the leg was still 'unacclimated'. I put a 'non-adhesive' pad (via tape) on the pad and (hopefully) that will make it less susceptible to being irritating.
We are so happy to hear the brace is providing great support. Carpal hyperextension is probably the #1 reason customers purchase a custom carpal brace. So know you and your dog are not alone :-) We are so sorry to hear though about the irritation. Just like a new pair of shoes the leg itself needs to acclimate to the brace, so the break in period is definitely important to follow. But glad to hear you have it under control. Please let us know if you have any questions along the way, always happy to assist. Thank you for taking the time to write us a review.
Animal Ortho Care
I’m an extremely happy customer. Not only was the process simple and the instructions clear, but they were true to their word with making multiple tweaks and adjustments so we could make it perfect for my little guy, Declan. The turnaround time for each adjustment was SO quick and the craftsmanship is meticulous! They ended up making something entirely unique (a bumper for his wonky paw!) and I feel so grateful to have found this team. All that really matters is my dog can now happily go frolicking and not risk hurting his deformed leg nor scraping up his paw:) We clocked a couple miles today and he was using the brace it like it was his natural leg, he acclimated so quickly!
We are so happy to hear that Declan's modified brace is working well and his paw is protected once again! Thank you for all the kind words, you have been a great client to work with. We hope the best for you and Declan. Please keep us updated :)
Animal Ortho Care