Time elapsed from my dog's injury to receiving her brace was less than 14 days using all the rush options available. Animal Ortho Care did a fantastic job from ordering/making the cast, rushing the fabrication, and answering questions regarding fit. I highly recommend this company. Responses to my emails and phone calls were lightning fast, professional, courteous, and compassionate. Because of the brace from Animal Ortho Care, my little dog can now walk more safely with less risk of re-injuring her knee.