How does this Custom Dog Elbow Carpal Brace help my dog?
AOC's Custom Dog Elbow Carpal brace assists with healing from injury and also post surgery. Additionally, our custom braces help with chronic conditions like arthritis. As a pair, these braces helps with giving added support to your dog's weight bearing leg following the injury of one leg.
What is the difference between the Custom Dog Carpal Brace, the Custom Dog Elbow Brace and Custom Dog Elbow Carpal Brace?
Each brace is designed to support a specific joint. The Custom Dog Carpal brace supports the wrist while the Custom Dog Elbow brace supports the elbow. The Elbow Carpal brace supports both the elbow and wrist joint.
What is included with the purchase of a Custom Dog Elbow Carpal Brace?
Our Custom Dog braces come with a FREE casting kit. Whichever shipping option you choose at checkout, will determine how the casting kit and final brace will be sent to you. We offer free ground shipping, 2-day business day, and overnight business day available for an additional charge. It is the your responsibility to mail back the cast.
WHAT HAPPENS IF THE BRACE DOES NOT FIT CORRECTLY?
Please contact us and we will work with you to find the fit! The hook and loop straps give you some freedom to adjust the brace yourself. Depending on the issues with the fit, we may instruct you to ship it back to us for more extensive modification.
Please note it is imperative that you take an accurate cast of your dog's leg in order for the brace to have the best possible fit. Please refer to our casting directions and be sure that you are familiar with them before attempting a casting.
What if my dog's knee brace needs to be refurbished or repaired?
Refurbishing your dog's brace is easy. Strap replacements are free within the first 90 days of your purchase if you order and replace them yourself. We offer various methods for refurbishing your brace depending on what needs to be done. You can order new Straps (1 inch or 1.5 inch) and Pads to replace on your own. If you don't want to replace the straps yourself or need a liner replacement, you can use our Custom Brace Refurbish Service and we will refurbish the brace based on what you order.
Is this brace waterproof?
All of our custom dog braces are made with a non-porous padded liner and a polypropylene plastic. Both materials can be wiped down to dry and/or cleaned. Straps and strap pads will need to be air dried.
How often can my dog wear this brace?
There is a two-week break-in period where you will gradually increase the time your dog wears their Custom Dog Wrist Brace by 30 minute increments. Once this period is complete, you may leave the brace on your dog for up to 14 hours a day. However, be sure to remove the brace when your dog is resting, this will prevent irritation and allow their leg to air out. Check for any signs of irritation and/or swelling after removing the brace.
Please remove the brace before your dog goes to bed at night.
Can they go up and down stairs?
Yes! However, give your dog a few days of using the brace before they attempt stairs. If they seem to be adjusting well to the brace and moving comfortably, you should be able to introduce stairs. Be sure to supervise their first few attempts.
How long is the fabrication process?
Once we receive the cast of your dog's leg, it takes 5-7 business days to fabricate the brace. Expedited Fabrication is available for $150.00 per brace which reduces the fabrication time to 3 business days.
HOW LONG WILL SHIPPING TAKE?
We offer free 5-7 business day ground shipping in the US for both the casting kit and custom brace, as well as 2 Business Day or Overnight shipping options for an additional charge. If you select an expedited shipping option, we will ship the casting kit to you based on that option. Once we receive the cast of your dog's leg and fabricate the Custom Brace, we will ship that using the same option you selected at checkout.
Is the casting process difficult?
The difficulty of casting will depend on your dog; more anxious or badly injured dogs may find the process more distressing. It is recommended that you perform the process with at least 3-4 people depending on your dog's energy level.
Detailed instructions on how to cast are included in the casting kit. We can walk you or your veterinarian through the casting process, so please contact us with questions or concerns before you begin casting your dog's leg. We also offer FREE on-site casting at our Arden Hills, Minnesota location.
Is the fitting process difficult?
Our Custom Dog Braces are designed for easy on and off application with hook and loop straps. If you have any fitting concerns please send pictures of the custom brace on your dog to firstname.lastname@example.org